General Conditions of Sale – Sianna Rae
Last updated: October 2025

These General Conditions of Sale govern all purchases made from Sianna Rae, whether in person or online, through her official website or other digital platforms. By booking a service, program, or session with Sianna Rae, you agree to the following terms and conditions.

1. Scope of Application
These terms apply to all services and digital products offered by Sianna Rae, including in-person sessions, online appointments, group events, and digital resources.
The term “client” refers to any individual purchasing or booking a service directly through Sianna Rae’s website, booking platform, or authorised representative.

2. Age Requirements
Clients must be at least 18 years of age to book a session, class, or workshop with Sianna Rae.
Those aged 16–17 may participate with the written consent of a parent or guardian.
By completing a purchase, you confirm that you meet these requirements.

3. Bookings and Orders
All bookings must be made through Sianna Rae’s official website or through her approved booking system.
By confirming a booking, you acknowledge that you have read and accepted these General Conditions of Sale.
Session availability is limited, and bookings are confirmed only once payment has been received.
If a session time needs to be changed, Sianna Rae will contact you promptly to reschedule.

4. Pricing and Payment
All prices are listed in Australian Dollars (AUD).
Prices may be updated from time to time. However, the price displayed at the time of your booking or purchase will be honoured.
Payment is due at the time of booking and can be made securely by credit card or other available online payment methods.
All online payments are processed through Stripe or another secure payment gateway. Your payment details are encrypted and never stored by Sianna Rae.

5. Cancellations, Refunds, and Reschedules
Cancellations, refunds, and reschedules are subject to Sianna Rae’s Refund and Cancellation Policy, which forms part of these Terms and Conditions.
Please refer to the full policy for detailed information on notice periods, eligibility, and procedures.
[Link to Refund and Cancellation Policy]

6. Delivery of Digital Products
If you purchase an online course, sound file, or digital product, access details will be sent to the email address you provide at checkout.
Please ensure your contact information is entered correctly, as Sianna Rae cannot take responsibility for undelivered content due to incorrect email details.

7. Client Responsibility
By participating in a session, event, or program, you acknowledge that all healing, sound, or guidance work offered by Sianna Rae is intended to support wellbeing and personal growth.
It is not a substitute for medical, psychological, or professional care.
You remain responsible for your own health, choices, and actions at all times.
If you are under medical care, you should consult your health professional before participating in any healing or energy-based session.

8. Privacy and Personal Data
Your privacy is important to Sianna Rae.
Personal information collected during the booking or purchase process is used only to manage your sessions, process payments securely, and provide relevant updates.
Your information will never be sold, shared, or disclosed to third parties, except where required by law.

By using this website or booking a service, you consent to the collection and use of your information in accordance with Sianna Rae’s Privacy Policy.
Please refer to the full policy for detailed information about what data is collected, how it is used, and how you can access or update your details.

[Link to Privacy Policy]

9. Intellectual Property
All written content, sound recordings, images, and materials shared by Sianna Rae remain her intellectual property and are protected under Australian copyright law.
You may not copy, reproduce, or distribute her materials without prior written consent.

10. Limitation of Liability
While every effort is made to create a safe, professional environment, Sianna Rae accepts no liability for any direct or indirect loss, damage, or injury arising from the use of her services, website, or materials.
By engaging in a session or program, you acknowledge personal responsibility for your wellbeing and participation.

11. Governing Law
These terms and all related transactions are governed by the laws of Queensland, Australia, and are subject to the jurisdiction of the courts of Queensland.

12. Contact Information
Business Name: Sianna Rae
Location: Gold Coast, Queensland, Australia
Email: [Insert business contact email]
Website: https://siannarae.com.au

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